The most common causes of transport damage - and how to recognise them early on
RoRo transports are considered efficient and safe. Nevertheless, damage that could have been avoided occurs time and again. Problems are often caused by inadequately secured loads, technical defects in the vehicles or incorrectly estimated dimensions. External influences such as strong vibrations during the journey or incorrect loading techniques can also cause serious damage.
Recognising potential weak points at an early stage starts at the point of origin. A thorough preliminary inspection - including checking tyre pressure, battery condition, brakes and steering - is essential. Equally important: the precise specification of dimensions and weights. This is the only way to optimise the allocation of space on the RoRo ship.
A damaged vehicle or incorrectly shipped machine does not just mean additional costs. Delays in the supply chain have a direct impact on downstream processes. Spare parts have to be ordered, new transport organised and customers informed. This costs time, money - and trust.
Reliability is a key quality promise, especially in B2B logistics. A single loss event can be enough to jeopardise the relationship with a long-standing customer. Loss of image is difficult to measure, but can be felt in the long term.
Those who see loss prevention not as an obligation, but as a strategic tool, gain a clear advantage. This is because customers are looking for partners who think along with them, minimise risks and communicate transparently. Proactive measures such as standardised checklists, training and regular quality controls demonstrate professionalism and a sense of responsibility.
RoRo is fast - but only a real gain if the freight arrives undamaged. Companies that act preventively secure long-term business relationships and strengthen their position in international competition.
A comprehensive technical inspection is carried out before every shipment. In addition to the functional condition of the vehicle, smaller details are also crucial: Are all fluids at the correct level? Is the battery secured or does it need to be disconnected? Is the parking brake working properly?
The tank filling also plays a role - different requirements apply here depending on the shipping company. Residual quantities of a maximum of a quarter of the tank content are common. It is important that vehicles are capable of rolling and can be moved independently, unless they are declared as "static cargo".
A clean vehicle makes the visual inspection much easier. Dirt can hide small scratches or dents that are difficult to attribute to an area of responsibility afterwards. Before handover, the vehicle should be documented photographically - from all relevant angles and including close-ups of any previous damage.
This documentation serves as a reference in the event of a dispute and strengthens your own evidence. A written handover protocol signed by all parties involved is also good practice.
Not every load can simply be driven onto a ship. Additional measures are required for vehicles that are not ready to drive or sensitive specialised machinery: ramps, lifting equipment or Mafi trailers are used here. Deflating tyres, securing loose parts or protecting sensitive components with special covers is also common practice.
The earlier these requirements are known, the better the transport can be planned - ideally at the request for quotation stage.
The art of load securing lies in the detail. Vehicles are secured to defined lashing points using lashing straps or chains. It is not just the number of straps that matters, but also their angle, tensile force and attachment point.
A securing plan that is tailored to the type of cargo increases stability considerably. Modern RoRo ships have variable lashing systems that are tailored to different vehicle types - from motorbikes to 80-tonne excavators.
Loading is not assembly line work. It requires trained personnel who recognise the characteristics of each cargo and act accordingly. Errors in positioning or incorrect assessment of the vehicle weight can lead to dangerous imbalances - with potentially dramatic consequences during the sea voyage.
That is why reputable providers rely on experienced loading teams that are regularly trained and work according to clear quality guidelines.
Despite all the technology, people remain a key factor in loss prevention. Anyone who works at sea bears responsibility for cargo and crew. Training on safety-related topics, experience with different types of cargo and a well-coordinated team on board make all the difference.
Communication between the port of loading, shipping company and recipient must also be right. Transport can only run smoothly and safely if everyone involved is on the same level of information.
A properly documented process is more than just bureaucracy - it is your life insurance in the event of a claim. Every step, from loading and travelling to handover, should be recorded with the date, time and parties involved.
Transparency is the key, especially when it comes to complex transport or expensive machinery. The more detailed the records, the easier it is to settle claims for damages.
Pictures say more than words - especially in international freight transport. Comprehensive photo documentation before and after transport protects all parties. It is important that the images are dated and clearly identifiable.
Handover reports should be clearly structured, note visible defects and be signed by both parties. In this way, it can later be established beyond doubt when and where damage occurred.
Not every insurance policy automatically covers all risks. While basic cover usually only covers gross negligence or total loss, all-risk cover goes much further - for example in the event of vandalism, theft or transport damage due to sea conditions.
Companies should check together with their logistics partner which form of insurance makes sense for their freight. The small additional expense in the policy is particularly worthwhile for high-priced machines or specialised vehicles.
Damage prevention does not begin at the harbour - but in the company structure. A clear process chain, standardised procedures and defined responsibilities ensure smooth logistics. The selection of partners is also crucial: only those who work with experienced service providers can minimise risks in the long term.
Packaging concepts should be individually tailored to the freight - unnecessary ballast costs money, and a lack of protection costs even more in an emergency.
A good logistics service provider knows the challenges of RoRo transport and offers not only transport, but also advice and support. From route planning and customs formalities to claims settlement - specialised partners act holistically and proactively.
This expertise creates trust - both internally and with the customer.
Continuous improvement is the key to lasting success. Companies that regularly scrutinise their processes, carry out audits and focus on training increase the safety of their transport operations in the long term.
The use of digital tools - for shipment tracking or documentation, for example - can also help to minimise sources of error and maintain an overview. Damage prevention in RoRo is not a one-off project, but an integral part of modern logistics.
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