Short answer: Most problems with the first RoRo shipment arise from a manageable number of avoidable errors: incorrect dimensions, missed cut-off times, incomplete documentation, unchecked import eligibility, missing photographic records or a lack of insurance. If you’re aware of these ten pitfalls, you can ensure a smooth process – and avoid delays and additional costs.
The key points in 5 points
- Most mistakes happen before the actual sea voyage.
- Dimensions, cut-off dates and documents are the three biggest pitfalls.
- Import eligibility Always check beforehand – especially with used cars.
- A Photo report is your most important form of protection.
- A good Checklist prevents almost all common errors.
The 10 most common mistakes – and how to avoid them
- Providing incorrect measurements: Sea freight is calculated by volume – measure the length, width and height accurately, including any superstructures.
- Missing the cut-off time: The acceptance deadline is binding. If you miss it, you will lose your place on the course.
- Delivering too early: If the vehicle remains at the terminal for too long, you may incur parking charges.
- Incomplete documents: Without complete documentation – including an export declaration via the The customs authorities’ ATLAS procedure – no acceptance takes place.
- Import eligibility not verified: Many countries restrict the import of second-hand cars. Check this before you book.
- Ignore fuel level: Shipping companies usually require no more than a quarter – a full tank results in the shipment being rejected.
- Leaving personal belongings in the vehicle: They are rarely insured and increase the risk of theft.
- No photographic record: Without a record of the condition, there is no evidence to fall back on in the event of damage.
- No transport insurance: Shipping companies’ liability rarely covers the full value of the vehicle.
- Incorrect delivery address: Large ports have several terminals – make sure you deliver to the correct Ro-Ro terminal.
Why do these mistakes happen so often?
Because many first-time senders Land side Underestimate: Preparation, timing and documentation are crucial to a smooth start, long before the ship sets sail. A structured Checklist for RoRo shipping guides you step by step through all the points.
What’s the best way to prepare?
Plan ahead, keep detailed records and liaise closely with your haulage contractor. Our service is particularly helpful when it comes to handover at the port. Loading checklist. This will help you avoid the usual mistakes and get off to a smooth start with your shipment.
FAQ
What is the most common mistake made when shipping by Ro-Ro for the first time?
Incorrect or incomplete information – particularly regarding measurements and documents. Both can easily be avoided with careful preparation.
Do I need to clean my car beforehand?
Yes, that is advisable. Some destination countries require the vehicle to be clean (e.g. for biosecurity reasons), and any pre-existing damage is easier to document on a clean vehicle.
How much fuel is allowed in the tank?
The usual limit is a quarter at most. The exact limit is set by the shipping company.
Do I absolutely need transport insurance?
Highly recommended. The shipping company’s standard liability cover does not usually cover the full value of the vehicle.
How do I find the right terminal?
Your haulage contractor will tell you the exact delivery point. Large ports have several terminals – getting the address right is crucial.
All the information in this article has been carefully researched, but is subject to change at any time. ODS Orient accepts no liability for the timeliness, accuracy or completeness of the information provided. Please contact us directly for a no-obligation quote.